See a Bienestar doctor or pediatrician from the comfort of home for most non-emergency conditions. These are the same clinicians you’d see at our clinic, and can direct you to advanced testing or images at our locations if required.
|Fever||Rashes/ Hives||Infections||Insect Bites/ Stings|
|Sinus Infections||Heartburn||Nausea||Urinary Tract Infections|
|Flu||Migraines/ Headaches||Bronchitis||Strains/ Sprains|
A Bienestar virtual care visit is covered by most insurances. If you do not have insurance, a virtual visit is only $129.
COVID-19 Related Visit (Symptoms or Known Exposure): Your deductible or copayment will be collected prior to your virtual visit. If your insurance company participates in cost-share waiving for COVID-19 related visits, you may request a reimbursement from your health insurance after your visit. If you are not experiencing symptoms or have known exposure, please note that elective COVID-19 testing will not be submitted to insurance.
Non-COVID Related Visit: Applicable deductibles and copayments will also be collected before your visit. A request for payment will be sent by email and text message before your reservation time. Please have your payment information ready, as timely payment is required to hold your spot in line. For more information about your healthcare plan and benefits, please contact your insurance carrier in advance.
Frequently Asked Questions
Marque virtual visits are not appropriate for emergency situations but are especially useful for straight-forward issues, such as:
- Cold and Flu
- COVID Symptom Evaluation
- Respiratory Infections
- Insect Bites
- Sore Throat
- Sprains and Strains
- Bladder Infection/UTI
- Skin Inflammations
- Ear Infection
- Pink Eye/Conjunctivitis
We’re offering virtual CHOC pediatric visits every day.
Current Virtual CHOC Clinic Hours:
– Mon-Fri: 2 pm – 8 pm
– Sat-Sun: 12 pm – 6pm
*Weekend hours may eventually extend again, if volume and provider coverage allow
– Mon-Fri: 7:30 am – 8 pm
– Sat-Sun: 8 am – 6 pm
Yes. Your virtual encounter will be conducted by the same Bienestar provider you would see if you were visiting us in person. The medical provider can also let you know if your condition needs to be seen in-person, where we can then transfer your care to a Bienestar clinic closest to you.
If you are an existing Bienestar patient, we will have access to your medical records during your video visit. We will also chart your video visit and maintain your records.
Yes. You can start one from the comfort of your home – or whenever you happen to be – on a mobile device, tablet or computer. These video visits, which are powered by Zoom, are private and secure. Click here for instructions on how to download and set up your virtual appointment.
When it is time for your visit, you will receive a link via text. Simple click the link we texted you. This will open the Zoom app. Follow the prompts to open Zoom and sign into your video visit. Wait for the provider to appear and then participate in your visit.